Privacy Policy

Last Updated: January 2026

Welcome to jili97.cam, the leading online casino platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines. This Privacy Policy governs how jili97 collects, uses, maintains, and discloses information collected from users of our website and mobile applications. We are committed to protecting your privacy and ensuring the security of your personal data in compliance with Philippine data protection laws and PAGCOR regulations.

1. Information We Collect

1.1 Personal Information

When you register an account with jili97, we collect personal information necessary to verify your identity, process transactions, and comply with Philippine gaming regulations. This includes:

• Identity Information: Full name, date of birth (to verify you are 21 years or older), nationality, and valid government-issued identification documents as required by PAGCOR.
• Contact Information: Email address, mobile phone number, residential address in the Philippines.
• Financial Information: GCash account details, PayMaya information, bank account numbers (BPI, BDO, Metrobank), payment card information, transaction history, deposit and withdrawal records.
• Account Credentials: Username, password (stored in encrypted format), security questions and answers.
• Verification Documents: Copies of identification documents, proof of address, selfie verification photos for KYC (Know Your Customer) compliance.

1.2 Automatically Collected Information

We automatically collect certain technical and usage information when you access jili97 to improve our services and enhance your gaming experience:

• Device Information: IP address, device type, operating system, browser type and version, unique device identifiers.
• Usage Data: Pages visited, games played, time spent on our platform, click patterns, betting history, session duration, referral source.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity and store preferences. You can control cookie settings through your browser.
• Location Data: We may collect your approximate geographic location based on your IP address to ensure compliance with territorial restrictions and provide localized services for Filipino players.

1.3 Communications

We store records of your communications with jili97, including customer support inquiries, live chat transcripts, emails, and feedback submissions to improve our service quality and resolve disputes.

2. How We Use Your Information

jili97 uses the collected information for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Creating and maintaining your jili97 account
• Processing deposits and withdrawals through GCash, PayMaya, bank transfers, and other payment methods
• Providing access to our extensive selection of slots, sports betting, live casino games, and bingo
• Delivering fast GCash withdrawals (1-2 hours as advertised)
• Crediting bonuses, promotions, and loyalty rewards to your account
• Maintaining accurate gaming records and transaction history

2.2 Legal and Regulatory Compliance

• Verifying your identity and age (21+ requirement for casino gaming in the Philippines)
• Complying with PAGCOR licensing requirements and anti-money laundering (AML) regulations
• Preventing fraud, detecting suspicious activity, and protecting against unauthorized access
• Fulfilling legal obligations and responding to lawful requests from Philippine authorities
• Maintaining records as required by gaming regulations

2.3 Platform Improvement and Personalization

• Analyzing user behavior to improve website functionality and mobile app performance
• Personalizing your gaming experience with recommended games and tailored content
• Conducting market research and developing new features based on Filipino player preferences
• Optimizing our payment processing systems for popular Philippine payment methods

2.4 Marketing and Communications

• Sending promotional offers, welcome bonuses, and exclusive deals via email or SMS
• Notifying you about new game releases, tournaments, and special events
• Providing customer support and responding to your inquiries
• Sending important account notifications, security alerts, and service updates

You may opt out of marketing communications at any time through your account settings or by contacting our support team. However, you will continue to receive essential transactional and account-related messages.

3. Data Security Measures

jili97 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All sensitive data is encrypted using SSL/TLS technology during transmission. Financial information and passwords are stored using advanced encryption algorithms.
• Secure Payment Processing: We partner with reputable payment processors to securely handle GCash, PayMaya, and bank transactions. We do not store complete payment card details on our servers.
• Access Controls: Strict internal access controls limit employee access to personal data on a need-to-know basis. All staff handling sensitive information undergo background checks and regular security training.
• Firewalls and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls and continuous monitoring systems to detect and prevent cyber threats.
• Regular Security Audits: We conduct periodic security assessments and penetration testing to identify and address vulnerabilities.
• Two-Factor Authentication: We offer optional two-factor authentication (2FA) to add an extra layer of protection to your account.

While we take extensive measures to secure your data, no system is completely invulnerable. We encourage you to use strong passwords, enable 2FA, and never share your login credentials with anyone.

4. Data Sharing and Disclosure

jili97 respects your privacy and does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data only in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to support our operations, including payment processors (GCash, PayMaya, banks), game developers, hosting providers, customer support platforms, and marketing tools. These providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal Obligations

We may disclose your information when required by Philippine law, PAGCOR regulations, court orders, or government requests. This includes cooperating with law enforcement investigations and complying with anti-money laundering reporting requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

4.4 Fraud Prevention and Security

We may share limited information with fraud detection services and security partners to protect our platform, users, and integrity of gaming operations.

5. Your Privacy Rights

As a jili97 user, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You may update or correct inaccurate information through your account settings or by contacting support.
• Right to Erasure: You can request deletion of your account and associated data, subject to legal retention requirements and pending transactions.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You can opt out of marketing communications and object to certain data processing activities.
• Right to Restrict Processing: You may request temporary restriction of data processing under certain circumstances.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days as required by Philippine data protection laws.

6. Data Retention

jili97 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. Specifically:

• Active Accounts: Personal data is retained while your account remains active and for a reasonable period after closure.
• Regulatory Requirements: PAGCOR regulations require us to maintain gaming records, transaction history, and identification documents for a minimum of five years after account closure.
• Legal Claims: We may retain data longer if necessary to defend against legal claims or comply with audits.
• Marketing Data: If you opt out of marketing, your contact information will be retained in a suppression list to honor your preference.

After the retention period expires, we securely delete or anonymize your data in accordance with data protection best practices.

7. Children's Privacy

jili97 is strictly for users aged 21 years and older, in accordance with Philippine gaming laws. We do not knowingly collect personal information from minors. If we discover that a user under 21 has registered, we will immediately close the account and delete associated data. Parents or guardians who believe their child has provided information to jili97 should contact us immediately.

8. International Data Transfers

Your information may be processed and stored on servers located outside the Philippines to support our global infrastructure and partnerships with game developers. When transferring data internationally, we ensure adequate safeguards are in place through contractual agreements and compliance with international data protection standards. By using jili97, you consent to such transfers.

9. Cookies and Tracking Technologies

jili97 uses cookies and similar technologies to enhance your experience, analyze site usage, and deliver targeted content. Our cookies fall into these categories:

• Essential Cookies: Required for basic site functionality, account login, and security features.
• Performance Cookies: Collect anonymous usage data to help us understand how visitors interact with jili97.
• Functionality Cookies: Remember your preferences, language settings, and personalization choices.
• Advertising Cookies: Track your browsing activity to deliver relevant promotional offers.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. For detailed information, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

jili97 reserves the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you via email or prominent notice on our website at least 30 days before the changes take effect. Your continued use of jili97 after the effective date constitutes acceptance of the updated policy. We encourage you to review this page regularly to stay informed about how we protect your privacy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our dedicated team:

At jili97, we are dedicated to maintaining the trust Filipino players place in us by safeguarding their personal information with the highest standards of security and transparency. Whether you're enjoying our extensive selection of slots, placing sports bets on NBA or PBA games, or experiencing the thrill of live casino action, you can be confident that your privacy is protected every step of the way. Thank you for choosing jili97 as your trusted online gaming partner in the Philippines.